These Terms and Conditions govern your access to and use of the sg88 online gaming platform, including all casino games, sports betting, bingo, sabong, account services, and any promotional offers made available to registered players in the Philippines.
For the purposes of these Terms and Conditions, the following definitions apply:
By accessing, registering on, or otherwise using the sg88 platform in any capacity, you acknowledge that you have read these Terms and Conditions in their entirety and agree to be legally bound by them. These Terms constitute a legally binding agreement between you and sg88.
Your continued use of the sg88 platform following any published amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.
These Terms and Conditions should be read in conjunction with the sg88 Privacy Policy and the sg88 Responsible Gaming policy, both of which form part of the overall agreement governing your use of the platform.
To be eligible to register and use the sg88 platform, you must meet all of the following requirements:
sg88 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory proof within a reasonable period will result in account suspension and withholding of any outstanding balance pending investigation.
Each player may hold only one (1) registered account on sg88. Registration of multiple accounts by the same individual (whether under different names, email addresses, or phone numbers) is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all associated balances and bonuses.
You must provide accurate, truthful, and complete information during registration, including your legal name, date of birth, Philippine mobile number, and valid email address. sg88 is entitled to rely on the accuracy of the information you provide. You must update your account information promptly if any details change.
In compliance with PAGCOR's anti-money laundering (AML) requirements and responsible gaming obligations, all sg88 players must complete KYC verification before withdrawal access is granted. KYC verification requires the submission of:
KYC documents are processed within 24 hours on business days. Players will be notified via SMS to their registered Philippine mobile number upon approval or if additional documentation is required.
You are solely responsible for maintaining the confidentiality of your sg88 login credentials. Any activity conducted through your account while your credentials are compromised will be treated as your own actions. sg88 will never request your password through any channel. If you believe your account has been compromised, contact sg88 support immediately via live chat.
sg88 accepts deposits and processes withdrawals in Philippine Pesos (PHP) through the following methods: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), Metrobank, and InstaPay/PESONet inter-bank transfers. All transactions must originate from a payment account registered in the player's own name.
The minimum deposit on sg88 is ₱100. There is no maximum single deposit limit imposed by sg88, however individual payment providers may impose their own transaction limits. sg88 does not charge fees on deposits. Deposits credited via GCash and PayMaya are typically reflected in the player's sg88 balance within 30 seconds. Bank transfers may take up to 60 minutes during normal operating hours.
The minimum withdrawal is ₱200. Withdrawal requests are subject to a completed KYC verification on the player's account. Verified accounts receive one (1) free withdrawal per calendar day; additional withdrawal requests within the same day may attract a small processing fee as published in the account portal. Withdrawal proceeds will only be remitted to a payment account registered in the player's own name — third-party withdrawals are not permitted under any circumstances.
sg88 reserves the right to conduct enhanced due diligence on withdrawal requests that exceed certain thresholds, or where unusual transaction patterns are detected, consistent with PAGCOR's AML obligations. In such cases, sg88 may request additional documentation and temporarily hold the withdrawal request pending review.
From time to time, sg88 offers promotional bonuses including but not limited to welcome deposit bonuses, weekly reload bonuses, daily cashback, and VIP rewards. Each promotional offer is subject to specific terms including wagering requirements, minimum qualifying deposit amounts, game contribution rates, maximum bet limits while bonus is active, and expiry periods.
Bonus funds and Real Money Balance are maintained as separate ledgers in the player's account. Bonus funds must be wagered the required number of times before any amount generated from bonus play becomes withdrawable. The specific wagering requirement for each promotion is stated in the individual promotion terms, which are accessible from the player's account portal.
sg88 employs automated and manual monitoring to detect and prevent bonus abuse, including but not limited to: claiming a welcome bonus through multiple accounts, using low-variance betting strategies specifically to meet wagering requirements without genuine game play, hedging bets across accounts, or systematically exploiting promotional terms in a manner not consistent with recreational gaming. Where bonus abuse is determined to have occurred, sg88 reserves the right to void the relevant bonus, void associated winnings, and suspend or close the account.
Bonus funds that are not wagered within the stated validity period will expire automatically. Expired bonus funds are forfeited with no entitlement to reinstatement. The validity period for each offer is stated in the individual promotion terms.
All casino games available on sg88 — including slots, live dealer tables, virtual games, bingo, and online sabong — operate according to their individual game rules, which are accessible within each game's interface. In the event of a conflict between any general information published on sg88 and the individual game rules, the individual game rules prevail.
All non-live games use a certified Random Number Generator (RNG) that is independently audited by an accredited third-party testing laboratory. Audit certificates and published Return to Player (RTP) figures for all games are accessible from within each game's information panel. sg88 does not alter RTP configurations in a manner inconsistent with the published figures.
In the event of a technical malfunction — including game crashes, internet disconnection, server errors, or software failures — affecting the outcome of a game round, sg88 reserves the right to void the relevant bet and return the wagered amount to the player's balance. sg88 is not liable for losses incurred as a result of technical failures outside its reasonable control.
Sports betting markets on sg88 cover a range of Philippine and international sporting events including PBA basketball, NBA, Premier League football, UFC, boxing, Mobile Legends esports, and other events as published in the sportsbook lobby.
All sports bets are accepted at the odds displayed at the time the bet is confirmed by the player. sg88 reserves the right to refuse or limit any bet at its discretion. In-play bets are accepted in real time and final confirmation is subject to the player's connection quality — bets confirmed by the sg88 system are binding.
In the event of a postponed, abandoned, or cancelled sporting event, bets will be settled according to the specific event rules applicable at the time the bet was placed. sg88 will publish settlement rules for all major sporting competitions within the sportsbook section.
sg88 reserves the right to void bets and/or withhold winnings where it has reasonable grounds to believe that a match or event was manipulated, or where the integrity of the event is under investigation by the relevant sporting authority.
Players are strictly prohibited from engaging in any of the following activities on or through the sg88 platform:
sg88 reserves the right to take immediate action against any account found to be engaged in prohibited conduct, including account suspension, termination, forfeiture of balances, and referral to law enforcement authorities where applicable.
sg88 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including — but not limited to — cases where: the player has violated any provision of these Terms; sg88 has reasonable grounds to suspect fraud, money laundering, or other illegal activity; PAGCOR or another regulatory authority directs sg88 to take action in respect of the account; or the player has provided false information.
Where an account is closed due to a verified breach of these Terms, sg88 reserves the right to withhold any remaining balance. Where an account is closed for reasons unrelated to player misconduct, any verified Real Money Balance will be remitted to the player's registered payment method after standard AML checks.
Players may voluntarily close their sg88 account at any time by contacting support via the live chat channel or by email. All outstanding Real Money Balance (subject to standard KYC and AML verification) will be returned to the player's payment method within ten (10) business days. Bonus Funds are forfeited upon account closure.
sg88 is committed to promoting responsible gaming practices in accordance with PAGCOR's guidelines. The following responsible gaming tools are available to all registered players from within their account settings:
Players who wish to access external support for problem gambling may consult the resources available on the sg88 Responsible Gaming page. sg88 will not actively market to any player who is subject to a self-exclusion or cooling-off period.
All content on the sg88 platform, including but not limited to the sg88 brand name and logo, game titles and graphics, platform interface design, promotional materials, written content, and software, is the exclusive property of sg88 or its respective licensors and is protected by applicable intellectual property laws in the Philippines and internationally.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sg88 platform for personal, non-commercial gaming purposes only. This licence does not grant any right to copy, reproduce, distribute, sublicense, reverse-engineer, or create derivative works from any part of the sg88 platform or its content.
To the fullest extent permitted by applicable Philippine law, sg88's total cumulative liability to any player arising out of or related to these Terms or use of the platform shall not exceed the total amount deposited by the player in the twelve (12) months immediately preceding the event giving rise to the claim.
sg88 expressly excludes liability for:
Nothing in these Terms limits or excludes liability for fraud, death, or personal injury caused by sg88's gross negligence, or any other liability that cannot be excluded under applicable Philippine law.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Makati City, Metro Manila, Philippines.
Prior to initiating formal legal proceedings, players are encouraged to raise any complaint or dispute directly with sg88's customer support team. sg88 will make good faith efforts to resolve all complaints within fourteen (14) calendar days of receipt. Where a complaint relates to sg88's compliance with PAGCOR requirements, players may escalate to PAGCOR through the official PAGCOR complaint channel.
sg88 reserves the right to amend, modify, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address or mobile number associated with their account at least seven (7) days prior to the effective date of the change, except where immediate amendment is required to comply with PAGCOR's regulatory directives or applicable law.
The current version of the Terms and Conditions is always accessible at sg88.biz/terms-conditions. The effective date displayed at the top of this document indicates the version currently in force. Continued use of the platform after the stated effective date of any amendment constitutes acceptance of the revised Terms.
For any queries relating to these Terms and Conditions, your sg88 account, or any aspect of the platform, please contact the sg88 support team through the following channels:
sg88's customer support team handles English and Tagalog queries. Players requiring assistance in other Philippine regional languages are encouraged to submit queries in English for the fastest resolution.
A plain-English summary of the most important parts of the sg88 Terms and Conditions. This summary does not replace the full Terms above.
sg88 is strictly for players aged 21 and above. This is a PAGCOR regulatory requirement, not a platform preference. Age is verified during KYC and sg88 reserves the right to close and forfeit any account found to belong to an underage player.
Each player may hold only one sg88 account. Registering multiple accounts — for any reason, including to claim multiple welcome bonuses — is a serious breach of these Terms. All accounts linked to the same person will be closed and balances forfeited if duplicate accounts are found.
Bonus funds credited to your sg88 account must be wagered the stated number of times before associated winnings can be withdrawn. The wagering requirement, maximum qualifying bet size, and eligible games are specified in each promotion's individual terms.
Identity verification (KYC) — a valid Philippine government ID plus selfie — is required before any withdrawal can be processed. This is a PAGCOR compliance requirement. Deposits and play are available before KYC, but withdrawals are locked until verification is approved.
sg88 operates under PAGCOR's licensing framework. This means your account, your funds, and your complaints are subject to independent regulatory oversight — not just internal platform policies. Players may escalate unresolved complaints to PAGCOR directly.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are all available from your sg88 account settings. These tools take effect immediately. sg88 will not market to accounts under cooling-off or self-exclusion, and will not reverse a self-exclusion request made in good faith.
Live dealer tables, 500+ slots, PBA sports betting, online sabong, and bingo — all on one PAGCOR-licensed platform built for Filipino players. Deposit in seconds with GCash or PayMaya. Full Terms apply.
Must be 21 years of age or older. Please gamble responsibly. sg88 is operated under PAGCOR's licensing framework for the Philippine market. By using the platform, you confirm acceptance of the Terms & Conditions above.